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Access to Services

    Results: 31

  • Administrative Entities (5)
    TD-0300

    Administrative Entities

    TD-0300

    Management offices that serve as headquarters for organizations and which provide services that plan, organize and control the activities of the organization but which offer no direct services to the public except peripheral administrative services like training, community awareness programs or materials and research. Included are the administrative offices of local city and county departments, state agencies and federal agencies as well as those that oversee the work of large non-governmental agencies.
  • Benefits Assistance (3)
    FT-1000

    Benefits Assistance

    FT-1000

    Programs that provide assistance for people who are having difficulty understanding and/or obtaining grants, payments, services or other benefits to which they are entitled by law. The programs may help people understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with benefits administration staff; and/or represent them in administrative processes or judicial litigation. Included are benefits counseling organizations that offer a range of advocacy services and legal aid programs that offer more formalized legal assistance.
  • Child Care Provider Referrals (5)
    PH-2400.1500

    Child Care Provider Referrals

    PH-2400.1500

    Programs that provide statewide and community-based services that are designed to improve the availability and quality of child care. These programs maintain lists of child care resources and link families who are in need of child care services with child care centers, licensed family child care homes and other organization-based providers; provide information that helps families become good consumers of child care services; recruit new child care providers to expand the availability of the service locally; provide training and technical assistance for providers; and collect and disseminate data which document the demand for child care services and the current availability of child care resources. Some programs may also make referrals to preschools and many provide referrals to children's play groups.
  • Comprehensive Information and Referral (12)
    TJ-3000.1500

    Comprehensive Information and Referral

    TJ-3000.1500

    Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.
  • Family Support Recruitment/Referral (4)
    PH-2400

    Family Support Recruitment/Referral

    PH-2400

    Programs that identify and enlist people who are willing to provide living arrangements in their homes for children who need an alternative family living environment; offer services that augment and support those that are available through the family unit; or link individuals who are in need of these services with appropriate providers.
  • Government Information Lines (1)
    TJ-3200.2500

    Government Information Lines

    TJ-3200.2500

    Programs that provide telephone information about government offices and services, and which assist callers to locate the office they need. Also included are organizations that provide government information via an Internet website.
  • Health Care Referrals (11)
    LH-2600

    Health Care Referrals

    LH-2600

    Programs that link people who are in need of medical care, nursing care, dental care or other types of health care services with qualified practitioners.
  • Information and Referral (109)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Information and Referral Associations (17)
    TN-3300

    Information and Referral Associations

    TN-3300

    Organizations, which may be international, national or regional in scope, whose members are information and referral programs and individual professionals in the field who have affiliated for the purpose of advancing the field, promoting mutual interests, participating in conferences, networking with their peers, subscribing to journals and other publications, and taking advantage of other opportunities for continuing professional development. Information and referral associations may also offer certification and accreditation programs, on-line training opportunities, access to professional tools and samples of best practices, and other resources that strengthen the ability of member individuals and organizations to serve their communities.
  • Lawyer Referral Services (3)
    FT-4800

    Lawyer Referral Services

    FT-4800

    Programs that maintain lists of private attorneys and link people who need legal assistance with lawyers who specialize in the required area of law.
  • Legal Information Lines (4)
    TJ-3200.4500

    Legal Information Lines

    TJ-3200.4500

    Programs that provide telephone information about specific legal problems and procedures. Included are programs like Tel-Law and Ask Immigration with tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have legal expertise and who answer questions directly, and those that provide legal information via an Internet website.
  • Licensed Clinical Social Worker Referrals (1)
    RR-8500.4500

    Licensed Clinical Social Worker Referrals

    RR-8500.4500

    Programs that link people who are in need of counseling with individuals who have the education and experience required for licensed clinical social workers, who have obtained their licenses and who are qualified in the desired area of specialization.
  • Licensed Professional Counselor Referrals (1)
    RR-8500.4700

    Licensed Professional Counselor Referrals

    RR-8500.4700

    Programs that link people who are in need of counseling services with individuals who have the education and experience required for licensed professional counselors, who have obtained their licenses and who are qualified in the desired area of specialization.
  • Long Term Case/Care Management (12)
    PH-1000.4500

    Long Term Case/Care Management

    PH-1000.4500

    Programs that develop, implement, assess and follow-up on plans for the evaluation, treatment and/or care of people who, on an ongoing basis, need assistance in planning and arranging for services.
  • Managed Health Care Information (1)
    LH-3500.4800

    Managed Health Care Information

    LH-3500.4800

    Programs that provide information and guidance regarding available managed health care options with the objective of helping people become more knowledgeable health care consumers. Managed health care deals with the variety of methods for financing and organizing the delivery of health services in which costs are contained by controlling the provision of services.
  • Marriage and Family Therapist Referrals (1)
    RR-8500.5000

    Marriage and Family Therapist Referrals

    RR-8500.5000

    Programs that link people who are in need of counseling services with individuals who have the education and experience required for marriage and family therapists, who have obtained their licenses and who are qualified in the desired area of specialization.
  • Medication Information/Management (2)
    LH-2700.5000

    Medication Information/Management

    LH-2700.5000

    Programs that conduct a review of the prescription and over-the-counter medication and other substances (e.g., herbal remedies, vitamins and other supplements, illegal drugs) that people are taking, and answer any questions they may have about their medications or their medication regimen. The reviews address a number of issues including appropriate therapeutic uses of particular substances; adverse side effects; interaction/reaction with foods and other drugs; product identification and availability or equivalency; safety when used by children, pregnant or breastfeeding women or older adults, many of whom may have multiple prescriptions; and outcomes. The objectives of the program are to support the individual’s ability to self-administer medications as prescribed and to ensure their safety and well being, particularly in circumstances where their medication regimen is complex.
  • Mental Health Drop In Centers (2)
    RM-6500.5000

    Mental Health Drop In Centers

    RM-6500.5000

    Programs that provide an alternative, nonresidential environment for people who have mental, emotional or social problems and which may offer recreational activities, socialization, individual or group counseling, mutual support group meetings, information and referral or other similar services. Included are centers that are staffed by consumers of psychiatric services as well as centers that are managed by professional staff.
  • Military Transition Assistance Programs (3)
    TM-5200

    Military Transition Assistance Programs

    TM-5200

    Programs that provide guidance and information regarding benefits, services and outplacement assistance for active duty separtees and retirees and their family members returning to civilian life with the objective of making the transition as smooth and stress-free as possible. Services may include benefits counseling, employment search and placement assistance, relocation services, financial planning assistance, eligibility information regarding medical and dental insurance coverage and other forms of assistance to facilitate adjustment to civilian life. Special employment transition assistance includes certification of job skills and experience; information about applying active duty job skills and experience to private sector employment; information about geographic areas of relocation including the labor market and cost of living; identification and location of employment and training opportunities; instruction in resume preparation, job analysis and interview techniques; and information about loans and grants to facilitate acquisition of employment. Also included are programs that help National Guard and Reserve personnel who have been activated for deployment resolve issues pertaining to duty requirements and employment benefits.
  • Outreach Programs (104)
    TJ-6500.6300

    Outreach Programs

    TJ-6500.6300

    Organizations that make an effort to increase the availability and utilization of community services by specific target populations by providing direct services for targeted individuals in their homes or other convenient locations or by making special efforts to ensure that a particular group is aware of available services and encouraged to participate. Included are programs that do outreach regarding their own services as well as those which encourage a target population to use a wide variety of services.
  • Pharmacy Referrals (1)
    LH-2600.6400

    Pharmacy Referrals

    LH-2600.6400

    Programs that maintain lists of pharmacies including foreign pharmacies, Internet pharmacies, mail order pharmacies, pharmacies that deliver and those that are open on a 24-hour basis, and link people who have a prescription with the type of establishment that best meets their needs.
  • Psychiatrist Referrals (1)
    RR-8500.6500

    Psychiatrist Referrals

    RR-8500.6500

    Programs that link people who are in need of evaluation, assessment, counseling, medication and, in some instances, mental health hospitalization services with individuals who have the education and experience required for psychiatrists, who have their licenses and who are qualified in the desired area of specialization.
  • Referral to Physicians Accepting Medicaid (1)
    LH-2600.6500-700

    Referral to Physicians Accepting Medicaid

    LH-2600.6500-700

    Programs that link people who are in need of primary or specialized medical care with qualified medical practitioners who have agreed to accept patients who are covered by Medicaid.
  • Relocation Information/Counseling (3)
    BH-3900.7000-750

    Relocation Information/Counseling

    BH-3900.7000-750

    Programs that help people who have to relocate due to urban renewal, redevelopment, conversion, or demolition of condemned housing and who are eligible for relocation services evaluate their options.
  • Senior Housing Information and Referral (11)
    BH-8500.8000

    Senior Housing Information and Referral

    BH-8500.8000

    Programs that maintain information about retirement residences, residential care facilities and nursing homes, and link older adults who are looking for alternative living options with appropriate independent or supervised living resources.
  • Specialized Information and Referral (47)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • Street Outreach Programs (31)
    PH-8000

    Street Outreach Programs

    PH-8000

    Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
  • Therapy Referrals (1)
    RR-8500

    Therapy Referrals

    RR-8500

    Programs that link people who are in need of counseling services with private therapists who are qualified in the desired area of specialization.
  • Transitional Case/Care Management (10)
    PH-1000.8500

    Transitional Case/Care Management

    PH-1000.8500

    Programs that develop, implement, assess and follow up on plans for the evaluation, treatment and/or care of people who are experiencing a specific, time-limited problem such as a transition from hospitalization to independent living and who need assistance to obtain and coordinate the support services that will facilitate the change.
  • Veteran Benefits Assistance (49)
    FT-1000.9000

    Veteran Benefits Assistance

    FT-1000.9000

    Programs that provide assistance for veterans who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law based on service to their country. The programs may help veterans understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with U.S. Department of Veterans Affairs staff; and/or represent them in administrative processes or judicial litigation. Included are veteran rights organizations that offer a range of advocacy services as well as legal aid programs that offer more formalized legal assistance.
  • Wraparound Facilitation/Community Support (110)
    PH-2360.9500

    Wraparound Facilitation/Community Support

    PH-2360.9500

    Programs that employ the Wraparound Facilitation model, a family centered, community-oriented, strengths based and highly individualized approach to meet the needs of children with complicated, multi-dimensional problems. The approach involves the development of a child and family team which creates and implements a wraparound plan that identifies a set of community services and natural supports to promote success, safety, and permanence in home, school and community. The Wraparound facilitator coordinates team meetings and ensures the team identifies and prioritizes goals, provides crisis and safety planning, and tracks the family's progress towards goal attainment. The family is prepared and supported as they transition from formal services to independence. While the major initiative to develop Wraparound Facilitation originated with the mental health system and has been particularly successful for children and adolescents with severe emotional and behavioral problems, the intervention is being employed in a number of other child service sectors including education, juvenile justice and child welfare.
 
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